Delivery

Free Delivery Offer Applies to UK Mainland ONLY. See Below For Details

UK Mainland (including Scottish Highlands, Isle of Wight and Skye)

Our EXPRESS DELIVERY charge for mainland U.K. is £4.95 per order (any number of items up to 30kg).

We use the Parcelforce Next Day Courier Service (signed for & tracked).This ensures that your order is with you as soon as possible - usually within 2 days of order.

UK Non Mainland regions

Channel Islands via Courier	2-5 Working Days	£8.35
Isle of Man,Scilly Isles & Other Offshore via Courier	2-4 Working Days	£10.95
Northern Ireland via Courier	2-3 Working Days	£10.95

European regions

Belgium, Luxembourg, Netherlands	2-5 Working Days	£9.80
Republic of Ireland via Courier	2-5 Working Days	£11.75
Denmark, France, Germany, Monaco	2-5 Working Days	£12.00
Italy, Spain (Mainland only)	2-5 Working Days	£20.15

Customers From Other Parts of the World

Our prices include Value Added Tax (VAT) at 17.5%. This sales tax is not applicable on sales outside the EU and will be deducted from orders to the USA, Canada and the rest of the world. Divide our price by 1.175 to get the price you will pay. You should also check if your order will be subject to any import charges, as we cannot do this before dispatching your order.

Carriage
Place your order as normal and you will receive an automated response from the website. We will then contact you with the true cost of sending the goods to enable you to agree (or not) to the additional charge before we send them and before your card is debited. We use Parcelforce for these deliveries, and due to the large quantity of goods we send abroad, we have been able to negotiate special prices.

Who are our carriers?

Parcelforce Worldwide provide a vital link for British Businesses needing to send express shipments internationally and in the UK. They recognise that their customers have a choice and aim to offer all their customers high quality and fairly priced services.

The Parcelforce Next Day Courier service requires a signature so please ensure someone is available to receive the delivery - you will be notified by email once your goods are dispatched. Upon receipt of goods please endorse the Parcelforce delivery note with both your signature and the time of delivery. Undelivered parcels must be reported to us within 7 working days. If you find that your goods have been damaged in transit, or part of your shipment is missing, please tell us immediately upon receipt of goods quoting your order number (telephone 01877 339900). We will either refund the original amount paid or send a replacement - whichever the customer prefers.

Problems?

In the unlikely event you should have a problem with your order please contact us. Unfortunately we are unable to guarantee delivery services, as we rely on a third party (our carrier), however, over 98.5% of deliveries are achieved on time.